Our Returns Policy

Should for any reason you change your mind and would like to return your order after delivery, we are happy to refund or exchange your purchase as long as it’s unopened and in its original packaging. Items ordered in error are subect to a 25% restocking fee. 

Following The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, we will accept items back even if you have opened the goods to inspect them. You are entitled to a refund as long as you inform us of your decision to cancel within 14 calendar days from the day after delivery of the goods. The goods must be in an ‘as new’ condition and returned in the original, undamaged packaging, along with any accessories and User manual. You can examine the goods but you must not have used them unless the return is because of a manufacturing fault.

We may make a deduction from the refund for any loss in value of the goods if the loss is a result of any unnecessary handling by you.

We cannot accept returns, if the order was bespoke unless a manufacturing fault has occurred.